Results
Training Should Show Up In The Numbers
Brennex training is built to improve what happens on real service calls — not just what gets discussed in a training room.
The results below come from a small sampling of companies that gave Brennex permission to share tracked outcomes. These are not every company Brennex has worked with. They are examples of what can happen when training is applied, reinforced, and followed through by the team.
A Small Sampling of Consented Client Results
Across four consented companies, Brennex tracked:
52%-68%
Lift In Revenue Per Call
What this shows:
When the team has a clearer process and actually uses it, performance can move quickly. The lift does not come from running more calls. It comes from improving what happens on the calls already being run.
Ride-Along Case Example
During 81 tracked ride-along calls, the company generated $134,461 in total revenue and $53,056 in add-on revenue. Compared with the pre-training baseline of $643 per call, ride-along performance reached $1,660 per call - a +$1,017 increase per service call
What Changed During Ride-Alongs
What this shows: Brennex helps companies capture more revenue from the service calls they are already running.
Department-Level Improvement
In the same ride-along case example, improvement showed across multiple departments:
These numbers matter because they show the training was not limited to one technician or one department. The service call process was applied across different types of calls and teams.
Results Come From Follow-Through
Training can open the door, but the numbers move when the team actually uses the process.
The strongest results happen when technicians apply it in the field, managers keep coaching it, and leadership stays involved after training begins.
Brennex brings the structure, training, field support, and accountability. The company has to bring the follow-through.
Want to Know Where Your Team Stands?
Start with a conversation.
Tell us what is happening now, what is not working the way it should, and what you are trying to improve. We will help you figure out whether training, an evaluation, or continued support makes the most sense.
Results Note
Companies shown gave permission for Brennex to share their results. These examples are based on provided tracked data. Outcomes vary by company, call volume, technician adoption, management follow-through, and market conditions.